Questions
Ask us anything. Here's a start.
If your question is about your own health, the right person to ask is the clinician at your screening, or your own doctor. Everything else is below.
Visiting
Do I need an appointment?
No. Walk-ins are welcome at all three lounges until 7pm. Booking guarantees a chair at a specific time, which matters on weekends and holiday mornings.
How long does a visit take?
About an hour for most drips: ten minutes of screening, a few minutes to mix, then 45 to 60 minutes in the chair. NAD+ appointments run closer to two hours.
Can I bring someone?
Yes. Companions are welcome to sit with you. Only guests who have been screened receive a drip.
What should I do before I come?
Eat a meal, drink water, bring your ID and a list of your medications. Wear something with sleeves that push up easily.
Safety and screening
Who puts the IV in?
A registered nurse. The screening before it is done by a nurse practitioner or physician assistant, and the whole operation runs under a physician medical director.
What happens if the clinician says no?
You go home without a drip and without a bill. The clinician will tell you why and, where it makes sense, who to see instead. Members keep their included drip for another month.
Who can't have a drip?
Anyone under 18. Anyone who is intoxicated. And, depending on the drip, people with heart failure, kidney disease, certain blood disorders, some allergies, and some medication combinations. Pregnancy and breastfeeding need a clinician's specific clearance. The screening exists to catch all of this.
What are the risks?
Bruising or soreness at the site is the most common. Less common: infection, inflammation of the vein, fluid overload, allergic reactions, and ingredient-specific effects like flushing or low blood pressure. These are rare in screened, healthy adults, and our nurses are trained to recognise and respond to them. We will not pretend the risk is zero.
Does it hurt?
A small pinch when the cannula goes in, then usually nothing. Some ingredients cause a warm or cool feeling, or a metallic taste. You will be told which before they are mixed.
What it does
Will a drip cure my hangover?
No. Fluids and electrolytes can help with the dehydration part, which some people find makes a real difference to how the morning feels. Nothing in a bag speeds up how your body processes alcohol.
Is IV better than drinking water?
For most healthy people most of the time, no. Drinking water works. IV fluids are faster and bypass the gut, which matters in some situations and not in others. Your clinician will be honest about which one you are in.
Do vitamin drips boost immunity, energy, or detox anything?
The evidence for those claims in healthy adults is limited, and we do not make them. What a vitamin drip reliably does is deliver vitamins into the bloodstream. Whether that matters for you is a question for your clinician and your own doctor.
Money
Does insurance cover this?
No. Juniper is a cash-pay lounge. Some HSA and FSA plans reimburse IV therapy; check with your plan, and we will provide an itemised receipt.
Do you take tips?
No. Our clinicians and nurses are paid properly, and medical care should not come with a tip line.
What is your cancellation policy?
Cancel or move a booking any time up to two hours before. Later than that, or a no-show, and we ask for a $25 chair fee, waived for members and for anyone who is unwell.